Customer Service Advisor
Location: Runcorn
Salary: £28,000 + commission
Hours: Monday-Friday, 9:00am-5:00pm

Adaptable Recruitment are pleased to be working with a well-established and growing transport & logistics business based in Runcorn, who are looking to recruit a Customer Service Advisor on a full-time, permanent basis. Please note - for this opportunity, the office will be relocating to Knutsford later on in the year.

This is an office-based role within a supportive team, focused on delivering a high level of customer service via phone and email.

Key responsibilities include:

• Handling customer enquiries by phone and email

• Managing shared inboxes and updating internal systems

• Creating and updating jobs accurately

• Liaising with internal teams to meet customer requirements

The ideal candidate will have:

• Previous customer service or administrative experience

• A confident telephone manner and strong communication skills

• Good attention to detail and organisation

What's on offer:

• £28,000 + commission

• Monday-Friday, 9am-5pm

• 25 days holiday + bank holidays

• Pension, wellbeing support and on-site parking