At Adaptable Recruitment we are excited to offer a temporary opportunity for a Telesales professional to join one of UK's leading suppliers based in the Bury area. Here you will become part of a dynamic team in a fast-paced, thriving sales environment with the opportunity to make it a permanent position.

Salary: up to £32,000 depending on experience
Working hours: 8.00 - 5.00 fully office based
Holidays: 25 days holiday plus bank
Benefits: Opportunity to go permanent

Role Overview:

We are seeking a motivated and organised Sales Support Executive to join a busy commercial team. This is a dynamic role focused on customer engagement, lead qualification, quote support, and sales administration. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to supporting business development activities.

Main Responsibilities to include:

• Make outbound calls to cold, warm, and dormant leads to initiate contact and assess interest
• Respond to incoming sales calls and web enquiries, providing basic information and escalating when necessary
• Build early-stage relationships with potential customers, developing rapport and trust
• Support the preparation of quotes and proposals, ensuring accuracy and timely delivery
• Follow up on sent quotes, maintain contact with prospects, and capture feedback
• Keep the CRM system up to date with notes, contact details, and activity logs
• Work closely with internal teams to ensure smooth handover of qualified opportunities
• Monitor digital enquiry channels (e.g., website, contact forms, live chat) and manage leads appropriately
• Identify opportunities for upselling or cross-selling and flag to relevant team members
• Assist with administrative tasks and follow-up activities relating to sales and marketing campaigns
• Contribute to outbound call campaigns and track outreach metrics
• Maintain up-to-date knowledge of products/services to confidently communicate with prospects

The ideal candidate:

• Clear and professional telephone manner
• Strong verbal and written communication skills
• Confident and personable with a customer-first mindset
• Highly organised, with the ability to manage multiple priorities
• Detail-oriented, especially in preparing quotes and updating records
• Positive, enthusiastic, and team-oriented
• Able to adapt in a fast-paced and changing environment

Experience & Skills

• 1-2 years' experience in a similar role such as sales support, telemarketing, or customer service (B2B experience preferred)
• Familiarity with CRM platforms (e.g., HubSpot, Salesforce) desirable
• Comfortable using Microsoft Office tools, particularly Outlook, Word, and Excel
• Exposure to technical, industrial, or commercial service environments is a plus
• Fluent in written and spoken English