Credit Controller
£29,000

Location: Liverpool City Centre
Hours: Monday-Friday, 9am-5pm (35 hours)
Hybrid and flexible working pattern

Benefits

• 25 days annual leave + banks (+ Holiday buy, sell and carryover options)
• Annual performance bonus
• Private medical cover
• Life assurance
• Training and development pathways
• Family-friendly leave and policies
• Support for reproductive health and assisted care

Adaptable Recruitment are working with a highly respected professional organisation in Liverpool City Centre to recruit a confident and motivated Credit Controller.
In this role, you'll take ownership of a diverse ledger of client accounts, ensuring invoices are followed up promptly and outstanding balances are managed effectively. You'll play a key role in maintaining smooth cashflow across the business while delivering a positive and professional experience to internal teams and external customers.
This is a collaborative, fast-paced environment where you'll work closely with finance colleagues and operational teams, contributing directly to monthly cash collection targets.

What You'll Be Doing

• Managing your own portfolio of accounts, ensuring timely payment of invoices
• Achieving or exceeding personal collection targets each month
• Following up overdue balances via telephone and other agreed methods
• Investigating and resolving payment queries quickly and professionally
• Adapting communication styles to suit a wide range of clients
• Keeping detailed, accurate notes of all credit control activity
• Prioritising your workload using internal reporting tools
• Working with colleagues to support shared goals and provide cover where needed
• Assisting with month-end and year-end tasks when required

What We're Looking For

Essential:

• Previous experience in a credit control or similar collections-based role
• Credit management qualification desirable
• Strong communicator with the ability to build positive relationships
• Excellent attention to detail and accuracy
• Confident working independently and managing your own workload
• Solid organisational and problem-solving skills
• Competent user of Microsoft Office, especially Excel

For more information or to apply contact Nichola Watson @Adaptable Recruitment