Customer Service Administrator

  • £23200.00 - £26260.00 per annum
  • Full Time
  • Chester
  • Travel and Tourism
  • 13/11/2024
  • Office Support
  • BBBH8563
  • Customer Service Administrator
  • Permanent
Apply for this position

Adaptable Recruitment are delighted to be partnering with a growing travel organisation who are looking for an Administrator to join the organisation on a permanent basis.

The role can be site based in Chester, hybrid or fully remote. This opportunity is ideal for an office administrator or customer service administrators looking for a new opportunity. The role does have a requirement for some weekend and evening work.

Salary/benefits:

  • up to £26,260 DOE
  • Bonus scheme
  • Pension scheme
  • 22 days holiday plus bank holidays increasing with length of service
  • EAP
  • Staff discounts

Job Duties:

  • Identifying failure issues and reporting them through the correct internal channels.
  • Utilising supplier systems to re-book customers.
  • Process payments securely and accurately.
  • Ensuring all information inputted into the system is accurate.
  • Working to, and exceeding, targets.

When will interviews be taking place?

  • Interviews will be happening as soon as possible 

Ideal experience

  • Previous administration or customer service administration experience
  • Excellent customer service skills
  • Excellent organisation skills
  • Experience working in the travel sector is desirable.
Apply for this position